IBPS Clerk CRP CSA-XVI 2026: 11,403 Vacancies, Apply by Aug 21

Guwahati, August 2, 2026: The Institute of Banking Personnel Selection (IBPS) has officially released the notification for the Common Recruitment Process (CRP) for the recruitment of Customer Service Associates (Clerk) under CRP CSA-XVI. This recruitment drive aims to fill a substantial 11,403 vacancies in various participating public sector banks across India. Aspiring candidates from Assam and other regions can submit their applications online, with the registration window open from August 1, 2026, to August 21, 2026.

Key Highlights

About the Organization

The Institute of Banking Personnel Selection (IBPS) is an autonomous body established to recruit and place young graduates in various public sector banks in India, excluding the State Bank of India. IBPS conducts the Common Recruitment Process (CRP) for recruitment to clerical cadres (now known as Customer Service Associates), Probationary Officers/Management Trainees, and Specialist Officers in participating banks. Headquartered in Mumbai, IBPS plays a pivotal role in streamlining the recruitment process for the Indian banking sector, ensuring fairness and efficiency.

Vacancy Details

A total of 11,403 Customer Service Associate (Clerk) vacancies have been announced under CRP CSA-XVI across 11 participating Public Sector Banks. These vacancies are distributed state-wise and category-wise. For aspirants in Assam, there are 349 vacancies available. Candidates are advised to refer to the official notification for a detailed breakdown of vacancies for their respective states and categories.

Eligibility Criteria

Candidates applying for the IBPS CRP CSA-XVI (Clerk) recruitment must fulfill specific eligibility criteria as of the dates mentioned in the official notification.

Educational Qualification

• A candidate must possess a Degree (Graduation) in any discipline from a University recognized by the Government of India or any equivalent qualification recognized as such by the Central Government.
• The candidate must possess a valid mark-sheet/degree certificate that the final result for graduation was declared on or before August 21, 2026.
• Computer Literacy: Operating and working knowledge in computer systems is mandatory. Candidates must have a Certificate/Diploma/Degree in computer operations/Language/have studied Computer/Information Technology as one of the subjects in High School/College/Institute.
• Proficiency in Local Language: Candidates should be proficient (able to read, write, and speak) in the official language of the State/UT for which they apply.

Age Limit

As of August 1, 2026, candidates must be between 20 years and 28 years of age. This means a candidate must have been born not earlier than August 2, 1998, and not later than August 1, 2006 (both dates inclusive).

Age Relaxation

Relaxation in the upper age limit is applicable for reserved categories as per Government of India norms:

• Scheduled Caste (SC)/Scheduled Tribe (ST): 5 years
• Other Backward Classes (OBC) (Non-Creamy Layer): 3 years
• Persons With Benchmark Disabilities (PwBD): 10 years
• Ex-Servicemen / Disabled Ex-Servicemen: Actual period of service rendered in the Defence forces + 3 years (8 years for Disabled Ex-Servicemen belonging to SC/ST) subject to a maximum age limit of 50 years.
• Widows, divorced women, and women legally separated from their husbands who have not remarried: Age concession up to the age of 35 years (General/EWS), 38 years (OBC), and 40 years (SC/ST) candidates.

Nationality

A candidate must be either:

• A Citizen of India, or
• A Subject of Nepal, or
• A Subject of Bhutan, or
• A Tibetan Refugee who came to India before January 1, 1962, with the intention of permanently settling in India, or
• A Person of Indian Origin (PIO) who has migrated from Pakistan, Burma, Sri Lanka, Kenya, Uganda, the United Republic of Tanzania, Zambia, Malawi, Zaire, Ethiopia, or Vietnam with the intention of permanently settling in India.

Salary & Pay Scale

The IBPS Customer Service Associate (Clerk) post offers an attractive salary package. The initial basic pay for a newly appointed clerk is ₹24,050 per month. The official pay scale for IBPS Clerks is ₹24,050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480.

In addition to the basic pay, selected candidates are entitled to various allowances and perquisites as per the rules of the respective participating Public Sector Banks. These typically include Dearness Allowance (DA), House Rent Allowance (HRA), Special Allowance, and Travel Allowance. The estimated gross monthly salary for an IBPS Clerk, including all allowances, can range approximately from ₹35,000 to ₹40,000, depending on the bank’s policies and the posting location.

Application Fee

The application fee (inclusive of GST) must be paid online within the application window. The fee structure is as follows:

Bank transaction charges for online payment will be borne by the candidate. The application fee is non-refundable.

Selection Process

The selection process for IBPS Customer Service Associate (Clerk) under CRP CSA-XVI involves a multi-stage examination, followed by a language proficiency test. There is no interview stage for clerical posts. The stages are:

1. Online Preliminary Examination: This is the first stage and is qualifying in nature. Candidates must clear both sectional and overall cut-off marks to be shortlisted for the Mains examination.
2. Online Main Examination: This is the most crucial stage, as the final merit list is prepared based on the marks obtained in this examination.
3. Local Language Proficiency Test (LPT): Candidates provisionally shortlisted based on their Mains performance must appear for a Local Language Proficiency Test. This test assesses the candidate’s proficiency in the official language of the State/UT for which they have applied.
4. Provisional Allotment: Successful candidates are provisionally allotted to one of the participating banks based on merit-cum-preference and state/UT-wise vacancies. This allotment is subject to identity verification, medical fitness, and the candidate fulfilling all other eligibility criteria as determined by the allotted bank.

How to Apply

Candidates can apply online only through the official IBPS website. No other mode of application will be accepted. Follow these steps to complete your application:

1. Visit the official IBPS website: www.ibps.in.
2. On the homepage, click on the “CRP CSA” link, then select “Click Here to Apply Online for CRP – Customer Service Associates (CRP-CSA-XVI)”.
3. Click on “Click Here for New Registration” to register your application. You will need to enter basic details like your name, mobile number, and email ID. A provisional registration number and password will be generated and sent via email and SMS.
4. Log in using the provisional registration number and password. Fill in the online application form with all required personal, educational, and category details.
5. Upload your scanned photograph, signature, left thumb impression, and a handwritten declaration as per the specifications mentioned in the official notification.
6. Carefully review all the details entered in the application form using the “SAVE AND NEXT” facility before final submission. No changes will be possible after clicking the “COMPLETE REGISTRATION” button.
7. Proceed to pay the application fee online using Debit Cards, Credit Cards, Internet Banking, IMPS, Cash Cards/Mobile Wallets.
8. After successful payment, submit the application form. Download and print the e-receipt and the application form for your records.

Important Dates

Important Links

Official Website: Click Here

Official Notification Reference

Common Recruitment Process for Recruitment of Customer Service Associate in Participating Banks (CRP CSA-XVI). Source: Institute of Banking Personnel Selection (IBPS).

Frequently Asked Questions

What is the full form of CRP CSA-XVI?

CRP CSA-XVI stands for Common Recruitment Process for Recruitment of Customer Service Associates XVI. “Customer Service Associate” is the new nomenclature for Clerk posts in participating public sector banks.

Can candidates from Assam apply for this recruitment?

Yes, candidates from Assam are eligible to apply for the IBPS CRP CSA-XVI recruitment. The notification includes specific vacancies for Assam, totaling 349 posts. However, proficiency in the local language of the state (Assamese, in this case) is mandatory.

Is there an interview stage for IBPS Clerk recruitment?

No, there is no interview stage for the recruitment of Customer Service Associates (Clerks) through IBPS CRP CSA-XVI. The final selection is based solely on the marks obtained in the Online Main Examination, followed by a Local Language Proficiency Test and document verification.

What is the minimum educational qualification required for IBPS Clerk?

Candidates must hold a Bachelor’s Degree in any discipline from a University recognized by the Government of India. Additionally, operating and working knowledge of computer systems, along with proficiency in the official language of the state applied for, are essential.

What are the key dates for the IBPS Clerk 2026 examination?

The online application window is from August 1, 2026, to August 21, 2026. The Preliminary Examination is scheduled for October 10 & 11, 2026, and the Main Examination for December 27, 2026.

What is the application fee for General category candidates?

The application fee for General, EWS, and OBC category candidates is ₹850/- (inclusive of GST). For SC/ST/PwBD/ESM/DESM candidates, the fee is ₹175/- (inclusive of GST).

What is the age limit for IBPS Clerk 2026?

Candidates must be between 20 and 28 years of age as of August 1, 2026. Age relaxation is provided for reserved categories as per government norms.